I don’t know where to start I am so blown away by the impeccable, warm, friendly and professional service we received from Isam Salie and his wife. The story started back in mid January 2020, following a New Years Eve declaration from my partner that 2020 would be the year he would propose to me. So I set about doing the homework to find the perfect ring! I knew what I wanted, so was looking for a bespoke jeweller who could make my ideas reality. I decided to focus on India and Sri Lanka because they know their stuff and offer more value for money than we get in the U.K. I came cross the reviews on trip advisor for Sallies and made contact. From the very start I was made to feel important and no request was too much. From photographs and videos of each stone in different lights, the process was so personal. We chatted regularly on WhatsApp and as the design evolved we unfortunately fell into a global pandemic. The plan to make the ring had to go on hold for quite a few months but as soon as the world started to go back to business, my ring was in the workshop being created. I cannot stress enough how absolutely breathtakingly beautiful my ring is and the workmanship is fantastic. The compliments I get are numerous. Although the picture doesn’t do it justice, have a look at the photo for yourself. I am a very lucky woman!!. We will definitely be back in touch with Isam for our wedding rings and other pieces of jewellery in the future. We have decided Salie’s are now our personal jewellers for life!
Before leaving for Sri Lanka, I investigated jewelry shops in Sri Lanka, so that I would find a trusted dealer. Over and over again, Salie’s Fine Jewelry & Gem Stones appeared in my online search as the #1 trusted jewelry shop. Isam Salie, the owner of this family owned business, was personable, helpful, informative, and accommodating. I learned a lot about gem stones in Sri Lanka, and walked away feeling that I made a friend. Finally, although I threw him a last minute curve by ordering earrings to match my custom made ring with a pink sapphire (I couldn’t resist once I saw my ring), Isam was very gracious about it and mailed my custom made earrings to my home in another country. I highly recommend Salie’s Fine Jewelry & Gem Stones.
Date of experience: February 2020
We bought a Ceylon sapphire royal blue. It was a nice experience in the shop, Islam was lovely and the customer experience is very important to him. We enjoyed the experience and felt valued. I was very concerned about getting ripped off and did alot of homework to go to this shop. I was not disappointed. My wife picked a beautiful stone 1.5 carat and it was delivered to out hotel.
I was a little disappointed I was not told it had been heat treated but we resolved this and Islam was very professional.
I got the stone home and had it valued and was very happy with what we had paid. If you are in Sri Lanka this store is definitely worth calling into and if we go back there will definitely be repeat business.
Date of experience: December 2019
Customer Service: Excellent, committed & service mindedness to all their customers
Collection: A prestigious wide variety gemstone store with budget friendly and certificate ensured quality gemstones
Location: Easy to locate and at the centre of Colombo
Testimonial: Its a value for money store, i purchased a beckoning eye clean glittering blue sapphire gem and the ring ordered was crafted elegantly with precision facesetting and cutting within 3 days. I was given assurance regarding quality of gem alongwith valid gemstone certificate.
Detailed Experience: It was in December, when I finally visited this store, after a lot of detailed research of the whole market of gemstones in srilanka. This place had elegant interiors and an extremely positive atmosphere. The owner as well as staff was very courteous and friendly. I was attended by Mr. Abdul who diligently helped me finalize my blue sapphire which I trialed for 2 days. I then placed an order for my ring with Mr. Abdul again who patiently helped me choose the best ring designs for my gemstone. My ring was ready in quick time within 3 days and a very fine job was done by their inhouse goldsmith! I thank their entire team for ensuring greater customer satisfaction. I am a proud owner of this beautiful marvel for more than 6 months by now and i am satisfied with the gem quality, colour and its precision. Highly recommend this store, go for it.
They helped me choose the stones I wanted and helped me design the piece I wanted, got it made in super quick time (as I only had a few days there for a conference).
I love the piece that I had made and every time I wear it I get compliments and I have fond memories – the people were so nice that each time I wear it I feel a smile and remember the kindness.
We bought some gemstones from Salies. We felt welcomed from the moment we came in. We were offered something to drink and the owner followed us personally and taught us everything about the gems. He also told us to take our time and helped us along the way with all our…
It was very late but I was keen on buying a blue sapphire ring
Bec my friend from Finland recommended salie s jewellery shop
I called him and he was so kind to keep the shop open especially for me
I found one ring and the service was extraordinary
Thanks so much
We have bought jewellery from Salie’s on two occasions – the first time being in April 2018 and the second in January 2020.
On the first occasion, we were looking to have a specific piece made and Isam and his team were able to make a 5 stone necklace & matching earrings from photos we gave. When we were there I also fell in love with a pair of turquoise sapphire earrings and they were also able to find a matching pendant to go with it.
This more recent time, I knew I wanted to get another piece or two but had no idea what we wanted. I ended up finding a lovely dark Green zircon which was in a ring but as I wanted a necklace, Isam worked with us to find a design and we came away with a gorgeous 3 pendant – zircon & two white sapphires.
Isam and his wife are lovely genuine people, not pushy and want the best for their customers and understand their needs – whilst we had considered also getting a matching earring set this time, they weren’t offended when we decided we couldn’t afford it on this occasion.
On both occasions we have visited them in the first few days of our trip, then returned on our way back to the airport to collect what we ordered – Isam is helpful at keeping contact via WhatsApp and also accommodating at opening in the shop after hours etc.
I can’t recommend them enough, utterly trustworthy, great quality and fair pricing. Isam is so knowledgeable, patient and has a great sense of humour.
Looking forward to returning to Sri Lanka, this shop is a must stop on your tour.
My fiancé is Sri Lankan and I wanted to make sure she had something special for her engagement. I did my research, and found sallies, I was initially nervous as making a purchase of this size (an engagement ring) adds pressure. The team at sallies was very accommodating and put me right at ease as we built a custom ring around a gorgeous sapphire, I was so Impressed I even got myself a pink sapphire pinky ring which I love, and we came back to have them make our wedding bands.
They will not rest until you are satisfied and the exceeded even my wildest expectations. We will be back in February 2021 and plan on taking the parents by the store to look at the beautiful Ceylon sapphires.
We are family of 8 visited Salie’s and met the owner in Dec 2019, Mr Salie and his beautiful wife attended to our request for Navaratna rings and earrings which we initially communicated through emails 3 months ago before we arrived. I must say that Mr Salie, his wife and his workers are the most wonderful people we met in dealing and buying jewelry with. He is the most genuine and very knowledgeable in the jewelry and gem stones he sells. His price is reasonable and i don’t think you get this kind of price and service that the Salie’s offered in elsewhere. He is very down to earth kind of a person, very humble and friendly and he takes the responsibility and all the time to ensure you get the best of what you purchased from his shop. He even delivered himself the last piece of the jewelry to our door step before we left to the airport. You can never find this kind of treatment or hospitality that the Salie’s have in other jewelry shop and not even in my country. We are truly thankful to him and his wife. We only inquired and visited his shop for the jewelry and gems we wanted while in Sri Lanka to custom made and purchase and never made any comparison with others and it’s all based on the reviews given by others on TripAdvisor. We never regretted a bit also. We would highly recommend Salie’s Jewelry to whoever wants to purchase gems and ready or custom made jewelry because he has a very beautiful collection and reasonably price jewelry pieces in his shop. Don’t look elsewhere, just heed straight to Salie’s and we can ensure and guarantee that you won’t regret it in every purchase of your items with them. We will definitely come back for more. Thank you Mr Salie, wife and the team of staffs.